Inquiriy
Depending on the inquiry, it may take some time to provide a response.
We are unfortunately unable to reply to inquiries concerning any of the followings.
1. Second-hand products purchased at auction, products purchased from unauthorized resellers and judgement of authenticity of these products.
2. Products that were discontinued more than five years ago, and spare parts and information relevant to them.
Please note that on holidays, your request will be handled the next business day or afterwards.